Our reference
The BECI Story: Digital Transformation of an Ecosystem Serving Businesses
For over a century, BECI (Brussels Enterprises Commerce & Industry) has supported the economic development of Brussels. Serving as both a Chamber of Commerce and an Employers' Organization, BECI is the preferred partner for more than 35,000 companies. Its activity is intense and diverse: networking events, specialized media, institutional lobbying, and continuous training. For BECI, the challenge is to provide high-value services while managing an extremely large member base through Odoo.
The Challenges of Consolidation and Automation
Faced with a multiplicity of IT tools, BECI needed to simplify its architecture to gain agility:
Unifying a fragmented ecosystem: Moving from Wordpress, Efficy (CRM), and Horus (Accounting) to the single Odoo platform was essential to break down data silos.
Optimizing event management: With hundreds of annual meetings, BECI required a robust tool to automate registrations and participant tracking.
Modernizing membership management: The goal was to simplify the member lifecycle, from online subscription to automatic renewal of dues.
Digitalizing administrative services: Automating heavy processes such as billing for Certificates of Origin and ATA Carnets (customs), previously managed manually via external platforms.
The Idealis Response: Digitalizing the Member Journey and Operational Fluidity
1. Strategic In-housing and Data Centralization
Idealis's approach involved progressively integrating critical functions within Odoo. By migrating Accounting and preparing the phase-out of the legacy CRM, we gave BECI full control over its data. This consolidation now allows for a 360° view of the member.
2. Operational Excellence: Smart Membership and Portal
To meet the complex needs of a Chamber of Commerce, we deployed our: Smart Membership :
- Total Autonomy (Self-service): Companies can now subscribe and pay for their membership directly online.
- Integrated Payment: Activating online payments for events and dues has improved cash flow and drastically reduced the administrative burden of payment reminders.
- "My BECI" Portal: Creation of a personalized member space allowing members to manage their profiles and interactions with the Chamber seamlessly.
3. Collaborative Agility and Communication
Idealis supported the transformation of internal working methods:
- Planning via Odoo Project: The communication team, which previously used Asana, was migrated to Odoo to centralize the planning of email campaigns and media content.
- Customs Services Automation: We developed data import logic to automatically bill Certificates of Origin, transforming a time-consuming task into a near-instant process.
A Digital Partner for a City in Motion
Thanks to this unified digital foundation, BECI has modernized its image and operational performance. Centralizing tools in Odoo allows teams to step away from technical maintenance and focus on their mission: advising and supporting Brussels-based businesses.
Our other client cases
Agoria
We digitized the processes through the implementation of a dedicated solution based on the Odoo ERP. A significant effort was made to conceptualize the new processes in close collaboration with internal teams.
The Merode
Our team installed and configured our vertical Membership solution.
This plug-and-play solution, designed for a business circle, met all their requirements.
Our team loaded the data and trained the users.
Cercle du Lac
We have been working with the CERCLE DU LAC team since 2016. Idealis has installed and configured various Odoo modules to meet their needs. All of this is integrated into a single management tool.
Sirris
SIRRIS was looking for a platform for Flemish companies to organize events and manage the budget allocated by the Vlaio organization.